2009 Contracts
MeltLab 5 Contracts
MeltLab Service Contract for the year 2009 includes all updates and unlimited email and phone support. The latest version will be available for download though the Service Contract. Standard price $995.
Optional Calibration and Maintenance Contract (requires service contract). Covers once a year calibration of the MeltLab, instrument checkup and part replacement at no charge for parts inside the MeltLab converter box that fail due to age or any reason not covered by normal insurance. Not covered would be fire, lightning, major power spike, or physical damage. Calibrations are scheduled on a first come basis. Please schedule in advance where possible. Standard price $500 + T&E.
Travel and Expense includes mileage @ $0.50/mile road travel, air fare if applicable and $150/per diem for motel and food. T&E will be billed at the time of service
Emergency service calls with service contract, minimum 4 hours
Emergency service calls without service contract, minimum 4 hours
Calibrations are scheduled on a first come basis. Please schedule in advance where possible.
MeltLab 3 Service Contracts
MeltLab 3 Service Contract for the year 2009 includes unlimited email and phone support. (Latest Version is 2007, no new versions are anticipated). Latest version will be available for download though the Service Contract. Standard price $590.
Optional Calibration and Maintenance Contract (requires service contract). Covers once a year calibration of the MeltLab, instrument checkup and part replacement at no charge for parts inside the MeltLab converter box that fail due to age or any reason not covered by normal insurance. Not covered would be fire, lightning, major power spike, or physical damage. Calibrations are scheduled on a first come basis. Please schedule in advance where possible. Standard price $500 + T&E.
Optional Upgrade to Basic MeltLab 5 for XP includes item 1 and 2. Requires MeltLab 3 Service Contract. This includes 1 year service contract. Standard price $9,995 + T&E.
If travel is required, then Travel and Expense includes mileage @ $0.50/mile road travel, air fare if applicable and $150/per diem for motel and food. T&E will be billed at the time of service
Emergency service calls with service contract, minimum 4 hours at $150/hr + T&E.Emergency service calls without service contract, minimum 4 hours at $200/hr + T&E.
Calibrations are scheduled on a first come basis. Please schedule in advance where possible.